Francois Arnaud de Calavon

Ekaterina

I am writing this to warn others against using this agency. Despite charging high professional fees, we received nothing but unprofessionalism and a complete lack of care once the contract was signed. Incompetence & Errors: The realtor’s effort ended the moment we committed. The listing was sloppy, containing basic errors like mentioning the same room twice. Management Failures: We had a strict timeline, yet the agency refused to publish our listing while the realtor was on vacation—directly contradicting promises that colleagues would cover. Later, when re-listing at a lower price, they failed to update the price in the advertisement, signaling desperation to buyers and destroying our negotiating leverage. Self-Promotion over Service: We caught them adding links to their corporate website within our listing. They tried to gaslight us, claiming this was for "SEO," when it was clearly to drive traffic to their agency at our expense. Disrespect for Property: Since we were abroad, we trusted them with our home. They refused to provide shoe covers, and after we had them delivered, the realtor left dirty, used covers scattered in a pile on the floor (see photo). Despite a trash bin being located right outside the house, he didn't bother to use it or ask visitors to do so. He treated our clean home like a garbage dump. Working Against Our Interests: We were pressured to accept every low-ball offer. If we had followed the realtor's advice, we would have sold the house significantly cheaper. Zero Communication: The agency ignored our specific questions regarding the handover and provided no confirmation or professional courtesy once the deal finally closed. Verdict: If you want an agency that makes tactical mistakes, treats your home like a dump, and prioritizes their own marketing over your sale, hire them. Otherwise, stay far away.